Return and refund policies

The return and refund policies of the goods received is regulated by the legislation of Ukraine: Article 9 of the Law on Consumer Rights:

Article 9. The rights of living with dandy goods

Anchor 1. Now you have the right to exchange non-food items of proper quality for similar goods at the seller, in a certain type of purchase, but the product is not satisfied with the shape, size, style, color, and shame, but you cannot take it for the first time.

AnchorSpozhivach is the right to exchange goods of properly worn goods with a stretch of fourteen days, not a long day of purchase, but only three rows are not dealt by the seller.

Anchor {Paragraph of another part of the first article 9 of the Law, introduced by the Law of the Law No. 2741-VI of 02.12.2010}

Anchor About the goods of properly worn goods, it’s possible that you don’t have any problems, and that you’ve saved a lot of commodity luggage, good authority, seals, labels, as well as a rose-colored document and visions that we will sell the goods at once.

AnchorPerelik goods, which does not mean exchange (turnaround) with a statement, the value of these articles, hardened by the Cabinet of Ministers of Ukraine.

Anchor 2. As a result, at the time of exchanging the same product, there is a lot of sales, right now, you have the right to receive an additional assortment of more than one out of date, but if you have an agreement, you will have more than one item to buy nadhodzhennі vіdpovіdnogo product in sales. I’m selling goiters for the day I need the goods in sales. I’m talking about selling goods, and I’m talking about goods.

Anchor 3. In case of a rose purchase agreement, sale and sale of a rose flower іz is a good idea to fall out of time with the product for the hour of purchase. Pennies, paid for goods, turn around right on the day of signing the contract, and at the same time turn pennies on the day of signing the contract - in the last lines for the homeowner side, but no longer last seven days.

Flower-market.dp.ua in accordance with the current legislation is obliged to return funds for the purchased goods (cash or transfer to the card) at the customer’s choice, if within 14 days from the date of purchase the goods will be returned by the recipient in the original condition, the goods were not used by the recipient and saved marketable condition. Return of goods and receipt of the full amount upon return is carried out at the address of the outlet Ukraine, Dnipro, Polygon 18, contact phone +38 096 677 22 86

How much does flower delivery cost

Before 9:30 — morning delivery, 550 UAH. From 9:30 to 20:00, delivery to central Dnipro districts is free for orders above the minimum amount. From 20:00 to midnight — 250 UAH. Express delivery within 60 minutes — 650 UAH. Delivery without an exact address, by recipient's phone number only — 350 UAH.

Delivery to Krasnopillya, Ihren, Taromske, Diivka, Shevchenko settlement, Brativ Trofymovykh street, Peredova and Kodaky village (airport area) — 170 UAH. To Novooleksandrivka, Obukhivka (Kirovske), Pidhorodne and Zoloti Klyuchi — 270 UAH.

Delivery to other cities in the region takes at least 3-4 hours after ordering during daytime. On holidays (March 8, February 14, New Year) — delivery within the working day without an exact time.